What if my Chromotherapy remote stops working?

If your chromotherapy remote stops working, there are two things to check. First, make sure the “light” button on the control panel that is attached to your sauna is turned on. Once that is working, check the remote battery. If you need a new battery, you’ll want either a CR2025 or CR 2032. Replace with the same … Read more

How do I connect to the Bluetooth in my sauna?

Once your sauna is powered on, here’s how to get your device to connect to Bluetooth:  To Use the AUX Audio System Start by connecting one end of the included AUX cable to the desired mobile device. Then, connect the other end of the cable to the sauna’s AUX jack, located on the back wall … Read more

How do I lock or unlock the sauna control panel?

Use the following instructions and see the diagram below to unlock or lock your sauna control panel: Professional Edition Hold ‘temperature down’ and ‘lock’ at the same time for about 5-10 seconds, or until it beeps. Professional Innovative (and Essential Lounge) Hold ‘temperature down’ and ‘minutes up’ at the same time for about 5-10 seconds, or … Read more

How do I make sure my CD speakers are connected?

Health Mate wants you to enjoy your sauna experience, and that means being able to listen to your favorite music! If you have a CD player in your sauna but it’s not working, you can do a simple test. To make sure you have correct wiring connections for your CD player, we recommend you use a … Read more

How do I reset my radio station back to AM broadcast?

When you unplug your sauna, you might find that the radio display says ‘MW’ instead of ‘AM’. This means it reset to European tuning.   To return to your AM stations, turn the radio on, hold down the ‘BAND’ button, and release the button when you hear a ‘beep’ and the display shows ‘EUROPE ‘.  Press … Read more

How do I update my clock display?

When you unplug your sauna, you might find that the radio display says ‘MW’ instead of ‘AM’. This means it reset to European tuning.   To return to your AM stations, turn the radio on, hold down the ‘BAND’ button, and release the button when you hear a ‘beep’ and the display shows ‘EUROPE ‘.  Press … Read more

How do I use the reservation feature?

One of the desirable features of our Health Mate saunas is the Reserve option. This is a great way to have your sauna heated before you arrive home or when you’re anticipating repeat sessions at specific times.   To set a Reserve sauna session, follow these easy steps:  To cancel the reservation, tap the Power button … Read more

Is it safe to put the chromotherapy remote inside my sauna?

We do not recommend keeping your chromotherapy remote inside your sauna. The remote is designed to change the colors of the chromotherapy light to your desired setting. However, keeping the remote inside the sauna will cause damage from the heat of the infrared sauna. If the remote gets damaged from being inside while the sauna … Read more