Before operating your sauna, you want to make sure it is properly wired and plugged in. Each Health Mate sauna has basic plugin requirements, but please note: Do not use power adapters to convert 15a to 20a or 120v to 230v.Do not use power strips. Surge protectors must match sauna wattage.Do not change your electrical outlet without using … Read more
If your Bluetooth CD player becomes inoperational, first check to see if the issue is your 12v converter following these steps: To replace the CD player To install your New CD player For additional power and electrical cord questions, please contact our technical support team.
If your sauna came with a 20-amp receptacle, (ASE-3 and CSE-3 models), you’ll need to install a 20-amp line. Besides using the 20-amp receptacle provided, first make sure that the circuit breaker for this line is rated at least 20-amps. Then, check that the wiring from the breaker box to this outlet is rated for 20-amps … Read more
Health Mate saunas can be placed anywhere there is a flat, dry surface that can support the weight of the sauna. This includes wood flooring, tile, concrete, laminate, pressure-treated wood, and carpeted floors! Heat doesn’t transfer from the inside of the sauna to the outside. This means you don’t need to worry about your carpet or … Read more
Your sauna may have come equipped with a CD player, and if so, you’ll find two flat metal parts in a small plastic bag when you’re assembling your infrared sauna. These are release ‘keys’ that are for removing the radio/CD-player, in the unlikely event the player’s fuse needs to be replaced or the unit itself.
As you’re assembling your sauna and connecting the electrical cords, be sure to plug both the female end of the AC power cord and the floor power cord into the sauna power supply on the front panel, not into the floor of the sauna. For additional power and electrical cord questions, please contact our technical support team.
Each Health Mate infrared sauna includes an operator’s manual upon delivery. This includes tips on cleaning, installation, and assembly, as well as how to prepare for using your sauna. If your manual was not included or you cannot locate it, we’ve included links below so you can read or download an online version for your … Read more
We want to make sure the connection to your light panel is secure. It might be the 12-volt DC adapter isn’t functioning correctly. When the Chromotherapy LED flickers it is usually a power issue. We recommend that you take down the LED panel and gently pull out the power cable — the 12-volt DC adapter … Read more
How do I assemble my infrared sauna? Each Health Mate Sauna is designed to easily assemble using a latch-buckle system. In around 30 minutes, two people should be able to put your personal sauna together. The control panels and heaters are simple to connect and come with basic instructions. Consult the manual for the directions on your … Read more
Once you’ve found the right sauna, you’ll need to coordinate with your sauna specialist to find the right shipping option for you. At Health Mate, we offer three different delivery tiers: 1. What is Standard Delivery? Standard delivery involves the drivers bringing the unassembled sauna to the curb of your residence or other specified delivery … Read more
