Frequently Asked Questions

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Health Mate Sauna: Frequently Asked Questions

Find answers to all your questions about Health Mate infrared saunas on our comprehensive FAQ page. Choosing the perfect home sauna is a significant step towards better wellness, and we’ve compiled detailed information to guide your decision. Explore topics from the powerful health benefits of our patented full-spectrum infrared technology to practical advice on installation, easy sauna maintenance, and shipping logistics.

Whether you’re curious about the difference between our indoor sauna models, our industry-leading Tecoloy™ heaters, or how a daily sauna session can enhance your lifestyle, you’ll find the answers here. Our mission is to provide the clarity you need to confidently select the best Health Mate sauna for your home. Let’s help you begin your journey to improved health and relaxation.

Health Mate is proud to offer a Limited 10-year Warranty. You can read the full warranty terms in your manual. 1. What products are covered under the warranty? Health Mate Sauna: LimitedLifetime Warranty Indoor ResidentialUse Indoor CommercialUse Product Health-Mate Sauna Cabin & Frame 10 years 1 year Health-Mate Sauna Vertical Paneling 10 years 1 year Health-Mate Sauna Flooring andBaseboard 10 years 1 year Health-Mate Sauna Door/ Glass/Hinges 10 years 1 year Health-Mate Sauna Handles & Fixtures 10 years 1 year Sauna Electronic Controls & Wiring 10 years 5 year Heater Core, Harness, and Wiring 10 years 5 year Interior Lighting Fixtures and Wiring 10 years 5 year Exterior Lighting Fixtures and Components 10 years 5 year Interior Audio Fixtures and Components 10 years 5 year Labor of Factory Installed Component 10 years 5 year Upgrades, Options, Parts & Accessories Per Manufacturer’s Warranty Unless OtherwiseNoted at Sale or Contract 2. What is covered for the sauna cabin, frame, hardware, and components? 3. Are non-factory installed parts, components, options, and accessories covered? 4. Are there any implied warranties? 5. What are the limitations and exclusions of the warranty? 6. Does the warranty cover labor, transportation, or other costs? 7. How can I register my product for warranty? 8. How do I obtain warranty service? For technical support or additional questions, please  contact us over the phone.  Health Mate has been manufacturing quality in-home infrared saunas for over 4 decades. Our wide selection of infrared saunas for sale ensures there’s something for everyone. 

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